1. They sense it before they see it-INTUITION.
2. They begin looking for it and they ask questions-CURIOSITY.
3. They do not simply rely on intuition or curiosity, they gather data-PROCESSING.
4. They share their feelings and findings to a few trusted colleagues-COMMUNICATING.
5. They define problem and they do not just verbalize it, they WRITE it.
6. They check their resources and that is EVALUATING.
7. They make a decision-LEADING.
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